Privacy Policy

1. Introduction

ConnectingPilot LLC ("ConnectingPilot", "we", "our", or "us") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit our website, create an account, purchase a subscription, use our career services, or interact with our platform.

By accessing or using ConnectingPilot, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

To provide our career support services, we collect information that you voluntarily provide to us, including your name, email address, phone number, LinkedIn profile, resume, employment history, educational background, certifications, professional licenses, career preferences, salary expectations, preferred job locations, and any additional information you choose to share with us during onboarding or while using our services.

We may also collect information related to your immigration or work authorization status, including OPT, STEM OPT, H-1B sponsorship requirements, work authorization status, and visa-related preferences when such information is necessary to identify suitable employment opportunities.

In addition, when you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, device information, pages visited, session duration, referral sources, and website activity logs. This information helps us improve platform performance, enhance user experience, and maintain website security.

3. How We Use Your Information

ConnectingPilot uses your information to provide career support services including resume optimization, ATS enhancement, LinkedIn profile improvements, interview preparation, career coaching, job application support, application tracking, and communication regarding your account. We may use your information to customize services, improve platform functionality, analyze user behavior, prevent fraud, comply with legal obligations, and maintain the security of our systems.

When you authorize us to apply for jobs on your behalf, we use your information to tailor resumes to specific job descriptions, complete application forms, upload supporting documents, and maintain records of submitted applications within your dashboard.

4. Application Support and Client Authorization

By enrolling in ConnectingPilot's services, you authorize us and our designated Career Pilots to review your resume, modify application materials, submit job applications on your behalf, upload documents to employer portals, and maintain records of those applications within your dashboard. This authorization remains active unless revoked by you in writing.

All information submitted to employers is based on information you provide. You remain responsible for ensuring that your resume, educational credentials, employment history, certifications, licenses, and work authorization information are accurate and truthful.

5. Information Sharing

ConnectingPilot does not sell, rent, or trade your personal information to third parties. We only share information when necessary to provide our services. This may include sharing information with employers during job applications, trusted service providers who assist with website hosting, cloud storage, payment processing, analytics, security monitoring, and customer support, as well as government authorities or legal entities when required by law.

Any information submitted to employers during the application process is subject to the privacy policies and practices of those employers and their recruiting systems.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. In general, client records may be retained for up to seven years after account closure unless a longer retention period is required by law or a shorter period is requested and legally permissible.

7. Data Security

We implement production-grade security standards to keep your career files safe:

• R2 Presigned Storage: CV files and cover letters are stored securely on private R2 object storage vaults with secure access control tokens.
• Datastore Encryption: Account records and database logs are indexed inside encrypted database clusters with modern access rules.
• Zero Bot Policy: We do not submit applications using robotic crawlers or automated spam bots, preserving your profile reputation with target employers.

ConnectingPilot implements commercially reasonable administrative, technical, and physical safeguards to protect your information. These measures include secure cloud infrastructure, access controls, authentication procedures, encrypted storage where appropriate, and ongoing security monitoring.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, remember user preferences, maintain secure sessions, analyze website traffic, and enhance user experience. Cookies help us understand how visitors interact with our website and allow us to improve our services over time.

Users may control cookie settings through their browser preferences; however, disabling cookies may affect certain website features and functionality.

9. Third-Party Services

Our website and services may contain links to third-party websites, employer portals, job boards, applicant tracking systems, and professional networking platforms such as LinkedIn, Workday, Greenhouse, Taleo, Lever, and similar services.

ConnectingPilot is not responsible for the privacy practices or content of third-party websites, and users are encouraged to review their respective privacy policies before providing personal information.

10. International Users

ConnectingPilot may serve users located outside the United States. By using our services, you understand and agree that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your country of residence.

11. AI and Technology-Assisted Services

ConnectingPilot may use software tools, analytics platforms, automated systems, and artificial intelligence technologies to assist with resume analysis, keyword identification, ATS evaluation, job matching research, and workflow management. However, final recommendations, resume modifications, application decisions, and client support activities are reviewed and managed by human coordinators and career specialists.

12. Children's Privacy

Our services are intended for individuals who are at least eighteen (18) years old. We do not knowingly collect personal information from children. If we become aware that information from a minor has been collected, we will take reasonable steps to remove such information from our records.

13. Your Rights

Depending on applicable laws, users may have the right to access, update, correct, delete, or request a copy of their personal information. Users may also request restrictions on certain processing activities or withdraw consent where consent serves as the legal basis for processing. Requests may be submitted by contacting us using the information provided below.

14. Changes to This Privacy Policy

ConnectingPilot reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

15. Contact Information

ConnectingPilot LLC

Website: ConnectingPilot.com

Email: [email protected]

By using ConnectingPilot's website, dashboard, and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.